ETA Case Studies

Case studies were prepared to document local and national planning efforts and projects that represent good practice, and are examples of “Gaps and Bridges” strategies in action.

2020 Case Study: Maryland Transit Administration's InReach Program

The MTA InReach program was developed to provide a forum for drivers, maintenance staff, and management to give feedback to the agency with the goal of addressing lapses in communication amongst policymakers and service operators.

2020 Case Study: Fare Capping Programs in Portland, Oregon and Dallas, Texas

This case study provides two examples of fare capping, an alternative payment approach that allows users to pay for monthly passes by purchasing one fare at a time up to the equivalent cost.

2020 Case Study: New York City Fair Fares Program

This case study looks at New York City's Fair Fares program which provides half-priced fares for low-income residents.

2020 Case Study: Transportation Network Company Equity Initiatives

This case study looks at recent equity initiatives developed by TNC providers to improve access to rides for low-income, disabled, and senior populations.

2020 Case Study: Updates to Mercer County TMA’s ZLine Service

This case study looks at the expansion of Mercer County TMA's Zline Service, which provides access to warehousing jobs via shuttles that connect to existing NJ Transit bus routes.

2016 United We Ride: Coordinating Human Transportation Services in Gloucester County, New Jersey

The United We Ride case study examines lessons learned from a traditional, county-level CHSTP update process.

2016 Putting the Equity Through Access (ETA) Map Toolkit to Work in Lower Bucks County, Pennsylvania

This case study demonstrates how the Map Toolkit and its priority score can be used at the local level to prioritize transportation improvements.

2016 Haddon Avenue: Using Health as a Lens for Improving Transportation Planning

This case study, which looks at Haddon Avenue in Camden City, New Jersey, explores how public health considerations can be incorporated into corridor plans.

2016 The ZLine: Planning Transportation Collaboratively to Close Employment Access Gaps in Trenton, New Jersey

The ZLine Shuttle Bus, a service provided by Greater Mercer TMA and Amazon, increases job access for some of Mercer County’s poorest residents.

Air Quality Partnership
Annual Report
Connections 2050
Infrastructure Investment and Jobs Act (IIJA)
Economic Development District