Implementing Shared Services
Municipal Implementation Tool #025

Implementing Shared Services

Product No.: MIT025
Date Published: 06/2013

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This brochure discusses the intricacies of municipal shared services including legal issues, types of shared services agreements, how to conduct a feasibility study, and methods of service delivery. In the 9-county DVRPC region, shared services occur at every level of government and are much more widespread than the number of formal service sharing agreements indicates. Indeed, the shared service model has been embraced by members of both political parties as a fiscally responsible method of service delivery. In many cases, sharing services allows municipalities to decrease both the cost and the complexity of the services they provide to their constituents while providing a higher level of service overall.

Geographic Area Covered: New Jersey, Pennsylvania

Key Words: Shared services, performance measurement, municipal performance, feasibility studies, municipal cooperation, merger, annexation, consolidation, shared service agreement, capital-intensive service, labor-intensive service, service transfer, centralized administration, contracting, multi-municipal comprehensive planning, Municipal Assistance Program, councils of government (COG), Local Unit Alignment, Reorganization, and Consolidation Commission (LUARCC), Gloucester County

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DVRPC’s publications or portions of publications can be translated in alternative languages and formats if requested. To request translation, please submit the form below. You can also contact DVRPC’s Office of Communications & Engagement at 215-592-1800 or

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